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Privacy Policy – Luminous AutoTint

At Luminous AutoTint, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including in-person, online, or via phone/email.

 

1. Information We Collect

We may collect the following information when you schedule appointments, request quotes, or interact with our services:

  • Contact information: Name, phone number, email address

  • Vehicle information: Make, model, year, VIN (if necessary for service)

  • Payment information: Credit/debit card details, billing address (processed securely through payment providers)

  • Service history: Records of past appointments or services provided

  • Communications: Emails, calls, or messages related to appointments or inquiries

 

2. How We Use Your Information

Your information is used for the following purposes:

  • Scheduling and providing window tinting services

  • Sending appointment reminders and service updates

  • Processing payments and invoices

  • Responding to inquiries or customer support requests

  • Improving our services and customer experience

  • Complying with legal or regulatory requirements

 

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

  • Secure storage of electronic data

  • Limiting access to authorized personnel only

  • Using trusted payment processors to handle financial transactions

  • Physical safeguards for any paper records

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only in limited circumstances, such as:

  • With service providers (e.g., payment processors or IT providers) to complete transactions

  • When required by law or to protect legal rights

  • In the event of a business sale, merger, or transfer (with protections for privacy)

 

5. Cookies and Online Tracking

If you interact with our website, we may use cookies or similar technologies to:

  • Enhance website functionality

  • Analyze website traffic and usage

  • Improve your browsing experience

You can manage cookies via your browser settings.

 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your information where applicable

  • Opt-out of marketing communications

To exercise these rights, contact us at the information below.

 

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date.

 

9. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us:

 

Effective Date: 3/15/2026

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